FAQ

Do you offer matching sneakers for kids and adults?

Yes. Many of the Nike, Air Jordan and Adidas styles we stock come in sizes for both children and adults, so you can order the same look for everyone in the family. Availability depends on the model and size, so check each product page for the full size range before you order.

How do I find the right size for each family member?

Every product page lists the sizes currently available for that sneaker. Compare those sizes with a shoe you already own to choose correctly. If you are unsure between two sizes, order the larger one and use our 30-day return window if it does not fit.

How much does shipping cost?

• Free shipping on orders over $50.
• Orders below that amount are charged at the rate shown at checkout.

How long does delivery take?

Shipping takes 7-15 business days. Every order ships with a tracking number, so you can follow the parcel from dispatch to delivery.

Can I return sneakers that do not fit?

Yes. Returns are accepted within 30 days of delivery. This applies to adult and kids' sizes alike. Please try sneakers on indoors first, since returned pairs should come back in a condition suitable for resale.

Can I order several pairs in one checkout?

Yes. Add each pair to your cart and complete a single checkout. Combining pairs for the whole family in one order is the simplest way to pass the $50 threshold for free shipping.

Is checkout secure?

Checkout is secure. Your payment details are handled through our secure checkout process.

How can I get help with an order?

Contact us by WhatsApp or through the contact form. We can help with sizing questions, order status and returns. Have your order number ready so we can find your purchase quickly.

Do you restock sizes that sell out?

Restocks depend on the brand and model. If the size you need is not listed on the product page, it is currently unavailable. Check back on the page for updates.